
How to Send an Invoice on WhatsApp
Sending invoices by WhatsApp is normal in South Africa. How to do it professionally, and what to watch out for on the record-keeping side.
Read article →Quoting, invoicing, VAT and getting paid, for people running the business rather than the accountants advising them. Anything we publish about SARS or the VAT Act is checked against the source and carries the date it was verified.

Sending invoices by WhatsApp is normal in South Africa. How to do it professionally, and what to watch out for on the record-keeping side.
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A proforma invoice looks like an invoice but is not a demand for payment. What it is for, and why it cannot be used to claim input VAT.
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A statement shows everything outstanding on a client's account in one document. When to send one, what it should contain, and why it gets invoices paid.
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Most South African service businesses use 14 to 30 days. How to choose, and what to do when a client accepts after the date has passed.
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Invoice numbers must be sequential and unique. Practical formats, what to avoid, and how numbering affects a tax invoice.
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What Net 30, COD and 50% deposit actually mean, which terms suit which client, and how to write terms that get honoured.
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A follow-up sequence for unpaid invoices in South Africa, from the first reminder to a letter of demand, without damaging the relationship.
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What belongs on a quotation, how to describe the work so it cannot be misread, and how to price it. A practical guide for South African service businesses.
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Section 20 of the VAT Act sets out exactly what a tax invoice has to contain, and the requirements change at R50 and again at R5,000.
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