When to Write Off a Bad Debt
Chasing a debt costs time that has its own value. How to decide when to stop, and what writing it off actually involves.
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Payment terms, chasing late payers, deposits and cash flow.
Articles
Debtor Days: How Fast You Get Paid
One number tells you how long your money sits with clients. How to calculate it, what it should be, and how to bring it down.
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Why Invoices Sit Unpaid
Late payment is usually a process failure, not a refusal. The seven reasons an invoice stalls, and which are yours to fix.
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Retainers: Structuring and Invoicing Them
A retainer is predictable income if it is defined properly and a slow disaster if it is not. How to scope, price and invoice one.
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Cash Flow Basics for a Small Business
Profitable businesses fail when the money arrives later than it leaves. A simple forecast, and the four levers that change the timing.
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Recording Partial Payments
A client pays part of an invoice. How to record it, what to chase, and why you should never issue a second invoice for the balance.
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When a Client Disputes an Invoice
Most invoice disputes are scope disputes that surfaced late. How to handle one without losing the client or the money.
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How to Take Payments From Clients
EFT, card, payment links and cash. What each costs, how fast the money clears, and which suits which kind of client.
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Letter of Demand: When It Is Time
What a letter of demand is, when to send one, and what it should contain. The point at which polite follow-up has run its course.
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